APIN Vacancy: Front Desk Officer

 

AIDS Prevention Initiative in Nigeria (APIN) is a non-governmental donor-funded organization dedicated to the prevention, treatment, care and support of diseases of public health importance in Nigeria, including HIV/AIDS, tuberculosis and malaria, among others. Since 2001, we have worked closely with key stakeholders, including donors, government agencies, university teaching hospitals and other non-governmental organizations to deliver qualitative interventions.   APIN's goal is to reduce the burden and mitigate the impact of those diseases through cutting edge, innovative & sustainable approaches. Our intervention activities span forty-two sites in ten states of the Federation and are coordinated from our offices in Abuja, Lagos and Ibadan. The relocation and expansion of our Lagos Office have brought about the need for a Front Desk Officer. We are therefore inviting applications from qualified candidates to fill the position. Job Title: Front Desk Officer Location: Abuja Job Functions Reporting to the Office Administrator, the Front Desk Officer will receive and attend to visitors and enquiries as well as manage all official telephone calls, mails, fax and other correspondences. S/he will also have responsibility for providing back-office secretarial support on routine basis and during training programmes. The key tasks of the job holder shall include the following:     Receive and attend to visitors and guests as well as manage enquiries by providing responses or routing them to relevant staff members     Manage official incoming and outgoing telephone calls, make calls for and route incoming calls to, relevant staff members     Dispatch and receive mails through courier companies, keep record of outgoing and incoming mails, ensure their timely delivery and conduct preliminary review of bills submitted for courier services rendered     Disseminate official news/information to junior staff members without/unable to access their mail accounts     Maintain an effective and efficient filing system for program and administrative documents     Maintain contact details (telephone numbers and e-mail addresses) of staff members and site officials     Produce electronic copies of documents by scanning, as requested by staff members     Assist in the preparation for, and reporting on, training programmes, especially in the design and printing of certificates and tags for training participants Qualifications and Experience     A first degree in the Social Sciences or the Humanities and a minimum of two years cognate experience, preferably in a non-governmental organization or development agency. Technical and Behavioural Competencies The ideal job holder would:     possess good oral and written communication skills     possess good interpersonal skill     be proficient in the use of computer, especially Microsoft Word, Excel, PowerPoint, Internet browsing and emailing     be able to use own initiative     possess customer service experience     be courteous and politeness     be confident Application Deadline 7th June, 2011 Mode of Application